We are Tyjito Biotech Ltd, trading as DENT-TASTIC, based in Hong Kong. This policy explains how we collect, use, and protect your personal information when you visit trydenttastic.com or make a purchase from us.
By using this website, you agree to the collection and use of information in accordance with this policy.
Information you provide: When you place an order, submit a contact form, or apply for wholesale, we collect your name, email address, shipping address, phone number, and payment details.
Information collected automatically: When you visit our site, we automatically collect your IP address, browser type, device information, pages visited, referring URL, and cookie data.
Information from third parties: We receive data from Shopify (order processing), payment processors (Stripe, PayPal, or as applicable), and analytics providers (Google Analytics).
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer enquiries and wholesale requests
- Improve our website and product offerings
- Send marketing communications (only with your explicit consent)
- Comply with our legal obligations
We retain order and transaction data for as long as necessary to fulfil our legal and accounting obligations — typically seven years for financial records under Hong Kong law.
You may request deletion of your personal data at any time by emailing support@dent-tastic.com. We will action your request within 30 days, subject to any legal retention requirements.
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to withdraw consent for marketing communications at any time.
To exercise any of these rights, email support@dent-tastic.com. We will respond within 30 days.
As we are based in Hong Kong and serve customers internationally, your data may be transferred to and processed in jurisdictions outside your country of residence — including the servers of our service providers (Shopify, Google, Microsoft, Vercel, Neon) which may be located in the United States or elsewhere.
We take reasonable steps to ensure your data is treated securely and in accordance with this privacy policy regardless of where it is processed.
We use industry-standard security measures including SSL/TLS encryption for all data transmitted to and from this site, secure payment processing through PCI-compliant providers, and strict access controls on personal data.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website and products are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at support@dent-tastic.com and we will delete it promptly.
We may update this policy from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with an updated “Last updated” date. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy:
Email: support@dent-tastic.com
Entity: Tyjito Biotech Ltd, Hong Kong